Add developer reply for reviews.

Started by Grafis · one year ago · 19 replies · 864 views

#1
Grafis
Member
JoinedJul 2022 Posts85 Score3,322
[Title] I think this feature will allow developers that actively work on the games to reply reviews that can be out-dated information from a few months ago (For example: when the game was broken because of an update.)

Or just reviews that don't mean anything...  

#2
trende
Member
JoinedJul 2022 Posts60 Score4,386
Yes, Graphics Card
#3
dawn
Member
JoinedSep 2022 Posts24 Score365
great idea , its something sbox is missing 
#4
K3rhos
Member
JoinedJul 2023 Posts58 Score680
Nice idea, on top of that I would recommend a "delete review" button too, bcs right now we can edit our review on a game, but we can't just completely remove it if we want to.
#5
ubre
Member
JoinedMay 2021 Posts142 Score9,382
on top of that I would recommend a "delete review" button too
This should also be made available to the game developer

#6
K3rhos
Member
JoinedJul 2023 Posts58 Score680
This should also be made available to the game developer
Well idk if this a joke ahah bcs this would lead to devs literally faking their reviews, I mean we could have a "Report" button I think however, if the review made by someone contains insults or some kids behaviour, review like that as an example:

Poop lol 💩💩💩

Then yes I agree we should have a button to report such kiddy behaviour.
#7
trende
Member
JoinedJul 2022 Posts60 Score4,386
Delete All Reviews button?
#8
Tykeisha
Member
JoinedOct 2025 Posts6 Score0
i dont care what the developer thinks of my review they should write more code instead of crying to reviews like a crybaby. are you a crybaby?
#9
Asphaltian
Member
JoinedAug 2022 Posts180 Score1,473
i dont care what the developer thinks of my review they should write more code instead of crying to reviews like a crybaby. are you a crybaby?
#10
DocteurWhoFR
Member
JoinedSep 2022 Posts14 Score620
I mean review answer is clearly a things needed, i have made recently a painting game, the objective is to paint.

And one guys sent a report saying "this is just an painting game" i mean even in steam people are not so dumb XD 
#11
Kostasproproo@bandit
Member
JoinedMay 2026 Posts2 Score1,285
i this they should also add a character threshold that you need to meet in order to upload a review. Someone saying 2 words and leaving a bad or good review does not mean much
#12
DocteurWhoFR
Member
JoinedSep 2022 Posts14 Score620
Really review system is cooked, i saw a guys (will not share) he sent 350+ review all of thems are bad review AND use clearly random tags, as some of thoses games have like no bugs but put as bugs etc etc ... maybe a bot ? 

#13
Rittle
Member
JoinedFeb 2023 Posts1 Score415
You see people running around with like a 3% approval rating and it really makes you wonder
#14
DocteurWhoFR
Member
JoinedSep 2022 Posts14 Score620
You see people running around with like a 3% approval rating and it really makes you wonder
100% we are talking about the same xD 
#15
Lime1
Member
JoinedMay 2026 Posts27 Score13,166
It will be cool if you can reply to a review, and you can also link a change, like this for example: https://sbox.game/limestudio/roundbound/changes/f4dd5ace-1cbd-44b7-be6e-ccdf06f0641b
and it gives a notification to the reviewer, or add helpful/not helpful buttons under a review to push it down maybe
#16
Trundler
Member
JoinedOct 2021 Posts127 Score996
I think developer replies would just lead to dumb arguments 99% of the time. You have to just ignore negative reviews that don't make sense. Same with any game platform.
#17
defthue
Member
JoinedFeb 2026 Posts8 Score1,425
I think developer replies would just lead to dumb arguments 99% of the time. You have to just ignore negative reviews that don't make sense. Same with any game platform.
you have to ignore the negative feedback yes but i would still love to be able to reply to positive feedback. be able to reply to reviews thanking them and letting them know ive used their feedback and updated the game, this way future users can also see that certain things said in the reviews are now changed or updated
#18
Braxen 🐟
Member
JoinedJun 2021 Posts189 Score165
I think developer replies would just lead to dumb arguments 99% of the time. You have to just ignore negative reviews that don't make sense. Same with any game platform.
Steam allows for replies. Would really love to ask some reviewers what kind of errors they were encountering to give me a bad rating.
#19
nychu
Member
JoinedJun 2026 Posts16 Score348
The issue of reviews has a very simple solution... 1 stop allowing anonymous reviews, 2  display the playtime at the time of posting, just as Steam does,  and last but not least.... 3 show the total percentage of positive and negative reviews left by each user on their profile.
 
#20
TheDimin
Member
JoinedJul 2022 Posts19 Score4,090
There is a part of me that would like this, but mostly to ask additional feedback on their issues.
But for this gamejam I just build some analytics tools ontop of the stat system (I can record play sessions for instance)

I got a negative review that only said this
But i can just open their play session, and see they walked out the DOOR and fell out the map.. lol my bad fixed now.


-We should have a way to report "troll" like reviews, but at same time if you get 100 reviews and 10 are trolls it shouldn't hurt you as much.. so  maybe its just a playercount issue.


Maybe the solution is to encourage players to engage with a games forum ? I think this is SUPER underutilized, and I wonder if any non-developers here are even aware that those exist ?
I think it would be nice if a game's forums can be interacted from within a game, so that players have a integrated experience for the forums, I don't think requiring them to go to a separate website is working well. 
you have to ignore the negative feedback yes but i would still love to be able to reply to positive feedback. be able to reply to reviews thanking them and letting them know ive used their feedback and updated the game, this way future users can also see that certain things said in the reviews are now changed or updated
This could be solved by front page showing a category of "Games you reviewed that have been updated!"


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